Questions & Answers
Frequently Asked Questions
How does the purchase process work?
After your purchase, you'll receive an email with all the details. For digital products (PDFs), you'll receive the download or access immediately. If you have a subscription, you can log in with your email address at any time to manage your membership.
What do I need to get started?
You don't need a perfect setup. If you implement the plan and stick with it, you already have the most important foundation. You'll get the rest step by step.
What happens if I book a personal call or coaching session?
Once you book a personal call or coaching session, we will contact you within the next 12 hours via email at the address you provided. We will then coordinate the next steps so that Dustin can get in touch with you directly.
Products & Decisions
Who are the products suitable for?
For anyone who wants a clear structure and doesn't want to have to figure out what to train each time. Whether you're just getting back into it or have been training for a while: you'll get a plan that gives you confidence and helps you progress consistently.
Do I have personal contact with Dustin?
Yes. You have the option of booking personal video calls at any time. This way, you receive targeted feedback and clarity if you get stuck at any point.
Results
How quickly will I see results?
It depends on your starting point, diet, and consistency. What we give you is a clear roadmap so you don't get stuck in a rut. Many people notice after a short time that they train in a more structured way and have more confidence in their overall execution.
I'm afraid it won't work for me – then what?
That's normal. Most people don't fail due to a lack of motivation, but rather a lack of structure. That's precisely what the system is for: less thinking, more action. If you find yourself unsure at any point, you can always book additional personal support via video call.
Subscriptions
Do you offer subscriptions?
Subscriptions are generally limited-time offers and only available during specific promotional periods. You can only subscribe within the respective period. Once you've subscribed, it will continue as normal until you change it yourself.
Where can I manage or cancel my subscription?
Subscriptions with us are generally limited-time offers and only available during specific promotional periods. You can only subscribe within the respective period. Once you've subscribed, you can log in to your customer account with your email address and manage your subscription there. You can cancel at any time, effective the following month. If it's not financially convenient right now, you can also pause your subscription for up to three months and then resume it. To keep things fair and predictable, pausing for any length of time or frequency is only possible within these limits. If you need help with this, simply write to us at support@dustinsaaan.com.
Returns & Support
Can I return the PDFs?
For digital products (PDF downloads), the right of withdrawal expires upon download or as soon as you gain access to the content. If you have any feedback or something isn't right for you, please get in touch – we want you to be satisfied. You can write to us at customer@dustinsaaan.com for feedback or criticism.
What if I have questions or need help?
Feel free to contact us anytime at support@dustinsaaan.com. We'll help you quickly and won't leave you stranded if you get stuck.
How quickly do you respond to support requests?
We typically respond within 24–48 hours on weekdays. During peak periods, it may exceptionally take a little longer, but we will get back to you in any case.